For Property Operators

Claims Centre

Start a claim or reimbursement request for Padder products.

Property operator

Which process applies?

 Match your product to the right timelines, documents, and form. 

Padder Guarantor + Deposit Icon

Guarantor + Deposit

 Use Guarantor process 

Padder Guarantor Icon

Padder Guarantor

 Use Guarantor process 
Padder Deposit Icon

Padder Deposit

 Use Deposit process 

Padder Lease Protection Icon

Lease Protection

 Use Lease Protection process 

Not sure? Contact support before submitting.

Contact Support

Residential Insurance Policies

Have ready (as applicable): policy ID, property address/unit, and key dates.

Deadlines matter

Submit within the timelines shown in the selected flow and your policy terms. Late submissions may be denied.

Commercial Warranty

Have ready (as applicable): warranty number, property address/unit, and key dates.

Deadlines matter

Submit within the timelines shown in the selected flow and your warranty terms. Late submissions may be declined. 

Questions? Email the right team.

For general help, contact support@padder.com.

For policy- or warranty-specific questions, contact underwriting@padder.com.

Contact SupportSearch the Help Centre

Policy- or warranty-specific inquiries require a licensed agent—our Support team can’t provide policy or warranty guidance.
A licensed insurance agent will be assigned to respond.

Move-in costs:
with vs. without Padder

Examples below are illustrative only. 
(example: $2,500/month rent)

Without Padder

$5,000.00/Upfront
  • First month: $2,500
  • Last month deposit: $2,500
  • Personal guarantor needed? Often
  • Non-traditional profiles declined? Frequently

With Padder Deposit

$2,750–$2,875/Upfront
  • First month: $2,500
  • Last month deposit: $0
  • One-time Deposit premium: $250–$375 (instead of LMR)
  • Savings kept liquid? Yes

With Padder Guarantor

$5,750–$8,250/Upfront
  • First month: $2,500
  • Last month deposit: $2,500
  • One-time Guarantor premium: $750–$3,250
  • Non-traditional income accepted? Yes

With Guarantor + Deposit

(where available)

$3,500–$6,125/Upfront
  • First month: $2,500
  • Last month deposit $0
  • Deposit premium: $250–$375
  • Guarantor premium: $750–$3,250