It’s simple
to offer Padder
Which product to offer, what to say and what to send us.
guarantor needed*
It explains their options and takes them to their application.
Where is the property?
Province: Ontario, from your earlier choice
Which Padder products does the property accept?
Until you choose, everything below shows for both products.
Showing:
Which product, and when
Screen the applicant to your own criteria first.
Offer Padder Guarantor
An alternative to a personal guarantor.
Offer Padder Deposit
An alternative to collecting a last month’s rent deposit.
Padder is available to every renter. Who you offer it to is your decision. Apply it the same way for every applicant.
What to say
Say it in your own words. These cover the points that matter.
Padder Guarantor
“We invite you to reapply with a guarantor, which can either be a personal guarantor you know, or a Padder Guarantor policy.”
“Padder Guarantor is an insurance policy alternative to a personal guarantor.”
“Applying is fast and free at resources.padder.com/renters. You’ll see your price before you sign, and you only pay if you choose to purchase.”
Padder Deposit
“You’re approved. First and last month’s rent are due to secure the unit. Padder Deposit is an insurance alternative to the last month’s deposit, so you pay a small one-time premium instead of a last month’s rent up front.”
“You still pay your rent each month, including your final month before move-out.”
“Applying is fast and free at resources.padder.com/renters. You’ll see your price before you sign, and you only pay if you choose to.”
Sharing Padder by email, text or online application?
Get copy-ready wordingWhat we need from you
- Confirm the lease details when we email you.
- Send the executed lease to underwriting@padder.com before the Policy Effective Date.
- Never collect a last month’s rent deposit when Padder Deposit is purchased. If collected, arrange a refund or apply it to another month’s rent.
Answers you can give
These are cleared for you to answer at the desk. Say them in your own words.
Will this affect my credit?
“No. For Padder Guarantor, Padder runs a soft credit check directly from Equifax, so your credit score is not affected. Padder Deposit on its own has no credit check.”
Is there a fee to apply?
“Applying is free. You only pay if you choose to buy the policy after seeing your quote.”
Do we all need to apply?
“For Padder Guarantor, on one shared lease every named tenant applies, and the first applicant invites the others by email during their application. On individual leases, only the tenant who needs a guarantor applies. For Padder Deposit, only one leaseholder needs to complete the application.”
How long does it take?
“A Padder Guarantor decision usually comes within an hour to a few days of every household member finishing their application. A standalone Padder Deposit application is approved instantly online.”
Where do I apply?
“Go to resources.padder.com/renters. It takes a few minutes. Padder Guarantor asks for government ID and a few documents; standalone Padder Deposit does not.”
Where can I check my application?
“Sign into the account you created when you applied.”
Is Padder accepted at every property?
“Each property chooses. Here we accept [the Padder products you offer]. Apply at resources.padder.com/renters.”
Can my Padder policy move to another unit?
“Your policy is tied to this lease and unit. Before you sign for a different unit, email underwriting@padder.com, and don’t sign the new lease until you have their written consent.”
Refunds and cancellation. The premium is refunded in full if the applicant cancels before the lease is signed. Once the lease is signed the policy cannot be cancelled and the premium is not returned.
Questions only we should answer
Coverage, policy terms and a tenant’s specific situation are licensed advice. Send them to underwriting@padder.com; it protects you as well as the tenant.
- What exactly does it cover?
- What happens if I can’t pay my rent?
- What do I owe if the insurer pays my landlord?
- How was my price decided?
“That one is for Padder. Everything is at help.padder.com, or underwriting@padder.com.”
Operator FAQs
Cost, who qualifies, declining an applicant, coverage levels and more.
Downloads
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