For Commercial Property Operators

Padder Lease Protection — Reimbursement Centre

For commercial lease defaults covered under the Padder Lease Protection warranty.

To remain eligible, follow the steps and timelines below.

Padder Lease Protection Icon.

Process & timelines

Tenant Default Notification

Time-sensitive: Notify Padder within 16 days of the rent due date (or lease period).

Have ready: warranty #, property/unit, key dates, current arrears. 
Recommended upload: Tenant communication log (email threads, call notes, or consolidated log)

Notify Padder

Choose your path

 Pick your path. We’ll show the right deadlines, uploads, and forms. 

Termination Icon

Termination

When: ending the lease and taking back possession
Important: initial + final requests have different deadlines

View Steps
Distraint Icon

Distraint

When: recovering arrears through seizure/auction while tenant occupies
Important: must be initiated while lease is active + tenant in premises

View Steps
Legal Actions Icon.

Legal action (Suing for unpaid rent/damages)

When: pursuing a judgment/settlement
Important: termination required before pursuing this route

View Steps
Rent Acceleration Icon.

Rent acceleration

When: enforcing an acceleration clause
Important: follow termination steps; coverage is up to termination date

View Steps
Bankruptcy Insolvency Icon

Bankruptcy / Insolvency

When: tenant files or is insolvent
Important: stay of proceedings may limit enforcement actions

View Steps
Email Support-1

Not sure which path applies? Contact us

For the fastest resolution, please include: full name, warranty #, property/unit, and a brief summary.

Send Email

Glossary / Definitions

Definitions for Lease Protection terms including Coverage Event, arrears statement, mitigation, notices, possession, and required documentation. 

View Definitions

Initial Request

Deadlines and required uploads depend on your selected path (see steps above).

Begin Request

Final Request

Deadlines and required uploads depend on your selected path (see steps above).

Begin Final Request
Monthly Continuation Form Icon

Continuation Form (only if instructed)

Every 30 days if instructed by your assigned Padder rep. 

Begin Continuation Form

Questions? Email the right team.

For general help, contact support@padder.com.

For policy- or warranty-specific questions, contact underwriting@padder.com.

Policy- or warranty-specific inquiries require a licensed agent—our Support team can’t provide policy or warranty guidance.
A licensed insurance agent will be assigned to respond.

Contact SupportSearch the Help Centre

For the fastest resolution, please include: full name, building address, policy / warranty ID (if available), a brief summary, and screenshots/documents (if applicable).

Move-in costs:
with vs. without Padder

Examples below are illustrative only. 
(example: $2,500/month rent)

Without Padder

$5,000.00/Upfront
  • First month: $2,500
  • Last month deposit: $2,500
  • Personal guarantor needed? Often
  • Non-traditional profiles declined? Frequently

With Padder Deposit

$2,750–$2,875/Upfront
  • First month: $2,500
  • Last month deposit: $0
  • One-time Deposit premium: $250–$375 (instead of LMR)
  • Savings kept liquid? Yes

With Padder Guarantor

$5,750–$8,250/Upfront
  • First month: $2,500
  • Last month deposit: $2,500
  • One-time Guarantor premium: $750–$3,250
  • Non-traditional income accepted? Yes

With Guarantor + Deposit

(where available)

$3,500–$6,125/Upfront
  • First month: $2,500
  • Last month deposit $0
  • Deposit premium: $250–$375
  • Guarantor premium: $750–$3,250