For commercial lease defaults covered by Padder Lease Protection.

If a covered tenant has defaulted, you may be eligible for reimbursement.
Please follow the steps below before submitting a Notice of Tenant Default to begin your Padder Reimbursement Request.

Step-by-Step Process

Enforce the Lease

Take the standard steps to address the default:

  • Try to resolve the arrears (e.g., offer a payment plan)

You must make reasonable efforts to collect any rent owed before Padder can step in.

Notify Padder of the Default

Submit the Notice of Tenant Default Form within 16 days of the missed rent payment.

  • A Padder Representative will be assigned within 1 business day
  • They’ll walk you through the process and timelines

Padder Tries to Resolve the Issue

Your rep will speak with you before taking any action:

  • If appropriate, we’ll attempt to reach a resolution directly with the tenant
  • If the issue is resolved, no reimbursement is needed
  • If unresolved, you proceed with lease enforcement based on your chosen remedial path. 

What happens next

If resolution isn't reached: 

  • Your Padder Rep will provide the Initial Reimbursement Request Form 
  • You'll receive tailored instructions based on your enforcement path (e.g., termination, distraint, legal action, etc.)

What You'll Need to Submit a Notice of Tenant Default

Before submitting the form, make sure you have the following details ready: 

Personal Information

  • Full name
  • Email address
  • Phone number (optional)
  • Company name

Policy & Unit Details

  • Padder Lease Protection ID / Warranty ID
  • Property address
  • Unit number
  • Leaseholder Name (Personal or Entity) 

Default Details

  • Date of default (first missed rent payment)
  • Amount of unpaid rent
  • Enforcement action to be taken (e.g., termination, distraint, tenant bankruptcy, etc.)

Required Uploads

  • Signed lease agreement
  • Optional: Communications log with tenant (e.g., emails, call notes, payment reminders)

Submitting a Notice of Tenant Default

This form is only for notifying Padder of a tenant default. You’ll be assigned a Padder Representative after submission who will guide you through next steps.